waider: (Default)
Right, there's the bonus. There's also the big project I'm not talking about for which I have, well, lived up to my job title (Systems Architect) and damn well architected the system (modulo backfilling of details). I've gotten two parts of another project working today. And in a buoyant mood, I emailed the nice ComReg person to ask what sort of tracking options I have for my complaint, and she replied (a) eircom are obliged to contact me within 48 hours and resolve the issue within 10 days and (b) if I've not heard from 'em tomorrow to call her on her direct dial. Yay!
waider: (Default)
Dear Mr Waide

I would like to acknowledge your e mail dated the 16th of February regarding eircom. I have been in contact with eircom on your behalf and they will be in contact with you in the very near future to address your issues.

Yours sincerely
[name]
Consumer Management
Bonus points for plain-text email and an outgoing-mail virus scanner. Go ComReg!

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