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sudden rush of goodness
Right, there's the bonus. There's also the big project I'm not talking about for which I have, well, lived up to my job title (Systems Architect) and damn well architected the system (modulo backfilling of details). I've gotten two parts of another project working today. And in a buoyant mood, I emailed the nice ComReg person to ask what sort of tracking options I have for my complaint, and she replied (a) eircom are obliged to contact me within 48 hours and resolve the issue within 10 days and (b) if I've not heard from 'em tomorrow to call her on her direct dial. Yay!