waider

Over the weekend, my phone suddenly decided that it could no longer register on Vodafone's network. Thinking that this might be a continuation of the other hardware failures my phone has had, I figured I'd try the SIM in another phone. I tried two different phones, and both refused to even unlock the SIM, from which I concluded that the problem was with the SIM itself. I called Vodafone at about 9:30 this morning, and the customer service line rang out, which was on par with my expectations; I tried again later on, and this time got through to a customer service rep, who in a very short space of time confirmed that I could get a new SIM by going to my nearest Vodafone shop and telling them I needed one. He didn't have a useful explanation as to why the old SIM had died, but I wasn't expecting one anyway. And so I visited the local Vodafone store, and five minutes later I was connected to Vodafone's network once more. No charge, no hassle. Frankly, I'm quite stunned.

response to "my latest DVD hasn't turned up" email:

Hi Ronan,

Sorry for the lateness....again. We dispatched another dvd to you today. An Post are either lulling you into a false sense of security or they have realised the errors of their ways and reformed. Until they prove otherwise we should all embrace the notion that the glass is half full. Our support department have a naughty list and a nice list. We are pleased to inform you that you are at the very top of the nice list. If An Post cause you anymore problems don't hesitate to let us know.

Best Regards

Support @ Screenclick.com

(An Post is our national postal "service")

A friend of mine recently released a CD on CD Baby. Given that (a) he's a friend and (b) the proceeds are going to charity, I figured I'd buy a copy. Here's an excerpt from the confirmation mail that was sent to me when the CD was shipped:

Your CD has been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.


A team of 50 employees inspected your CD and polished it to make sure
it was in the best possible condition before mailing.


Our packing specialist from Japan lit a candle and a hush fell over 
the crowd as he put your CD into the finest gold-lined box that 
money can buy.


We all had a wonderful celebration afterwards and the whole party 
marched down the street to the post office where the entire town 
of Portland waved 'Bon Voyage!' to your package, on its way to 
you, in our private CD Baby jet on this day, Monday, June 16th.


I hope you had a wonderful time shopping at CD Baby.  We sure did.  
Your picture is on our wall as 'Customer of the Year'.  We're all
exhausted but can't wait for you to come back to CDBABY.COM!!  

The CD is "Songs from the Spare Room" by John Kennedy, btw. Proceeds to AIDS relief in Africa.