customer service

[waider]

A friend of mine recently released a CD on CD Baby. Given that (a) he's a friend and (b) the proceeds are going to charity, I figured I'd buy a copy. Here's an excerpt from the confirmation mail that was sent to me when the CD was shipped:

Your CD has been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.


A team of 50 employees inspected your CD and polished it to make sure
it was in the best possible condition before mailing.


Our packing specialist from Japan lit a candle and a hush fell over 
the crowd as he put your CD into the finest gold-lined box that 
money can buy.


We all had a wonderful celebration afterwards and the whole party 
marched down the street to the post office where the entire town 
of Portland waved 'Bon Voyage!' to your package, on its way to 
you, in our private CD Baby jet on this day, Monday, June 16th.


I hope you had a wonderful time shopping at CD Baby.  We sure did.  
Your picture is on our wall as 'Customer of the Year'.  We're all
exhausted but can't wait for you to come back to CDBABY.COM!!  

The CD is "Songs from the Spare Room" by John Kennedy, btw. Proceeds to AIDS relief in Africa.