not quite getting it

I discovered, to my amazement, that the Irish Government's website allows you to submit a request for a passport renewal form. Which I needed one of. So I submitted my request on Wednesday evening, and got an email saying, "We'll post one out to you". Fair enough, I thought, can't expect to have online application forms or anything (although the Revenue Commissioner has pretty much every form you need available on the website as a PDF file).

The form turned up yesterday, in a hand-addressed envelope. Yes, hand-addressed. Some poor schmuck had to copy my name and address off a screen and write it on an envelope.

I'm still giggling over this.