WHY am I still using this bank?
Nov. 4th, 2008 01:48 pmBank of Ireland once again loses customer data (Irish Times story on the same topic). Note this fine contradiction in the Times article:
I'm also disappointed in the Data Commissioner's response (and I'm sure others are regarding it as "business as usual"):
The full name, account numbers, first line of address and contact numbers for 894 customers from different parts of the country are held on the memory key.vs.
In a statement the bank said "no financial information in relation to customers' accounts was on the device"(shades of Bill Clinton's defence there...)
I'm also disappointed in the Data Commissioner's response (and I'm sure others are regarding it as "business as usual"):
[Billy Hawkes, Data Commissioner] said that while the best of security systems could be in place human error could still occur. (RTÉ article)
[Gary Davis, deputy Data Protection Commissioner, said that w]hile the loss of the data was a concern he said the likelihood of a fraud was "relatively remote". (Irish Times)The former shows a pretty cavalier attitude to the obligations under the data protection act, for which there are, you know, laws and fines and what not; the latter shows a really poor understanding of how easy it is to commit fraud with very little information - as shown by Jeremy Clarkson earlier this year.