this policy is carved in stone
Loosely paraphrased from a conference call today:
engineer 1: It's not like this was handed down from the mountaintop by Moses.
engineer 2: Right. Besides, I looked him up in the company phonebook, and there's no listing.

no subject
I looked someone up in our company directory not too long ago.
And restrained myself from making a funny comment on them not being listed.
I opened a ticket to get them listed.
Only to be told an hour later that, er, yes.