waider: (Default)
waider ([personal profile] waider) wrote2004-01-12 02:57 pm

found customer complaint

Evidently I need to stop dealing with telcos. This is the final paragraph from a lengthy and exasperated email to my domain registrar (currently Esat BT, although they've had several name changes since I first signed up with them) after they'd been sending me screwed up bills several years in a row:
Finally, I'd also appreciate if you could explain how my address changed from Cabinteely (correct at the time of last billing, but no longer so) to Youghal (my parents address, but not somewhere I've lived for some 12 years now). My current address for correspondance, billing, and explanations of same is [redacted]. If you wish to discuss these intriguing issues with me by phone, you may do so on [redacted] - a number which probably went missing with my Cabinteely address.
For the record, they did ultimately sort out the billing issue and explain it, kinda, but they had no light to shed on what the hell happened with my address.