I was in Fonemenders on South Anne Street (just off Grafton Street)yesterday. My Nokia had a fall on Friday and the on/off button wasn't working. I plugged in the charger and it lite up, telling me there was nothing wrong with the battery or connections. My alarm was still set for 6am and lo and behold the day after I dropped it my alarm went off and the phone came on. Now I used to work for Motorola making phones for 5 years and I still do electronic repairs ( inventory equipment) so I know what I'm talking about, I just don't have the part to replace it and as I was near Fonemenders I thought it'd be easier to drop it in rahter then sourcing the part online, waiting for delivery etc etc. I went into Fonemenders and told the guy behid the counter what was wrong. He takes out the battery, writes down the seriel number (RIGHT BESIDE THE BATTERY CONTACTS) and tells me to come back at 4.30 - 5.00. I go back up and he says it's unrepairable because the battery contacts were snapped off and it's too complicated to repair!
I was having none of it and told him so but his attitide was the worst case of apathy I've ever come accross. He denies everything, says the contacts must have been snapped when I brought it in and I should buy a new one.
I said no way and the battery contacts are the most common physical fault in phones and if they didn't repair them they haven't a clue what they're doing. He says the "head tech" will be back tomorrow to come in the afternoon and see what happenes.
I just went back up and he barely looked up at me but said it hadn't been looked at yet. Now they're pissing me off.
NEVER USE FONEMENDERS!